Consumer Disputes

As a consumer it can be frustrating when a service received, or product purchased falls short of the standard expected. Enforcing your legal rights can be a daunting endeavour. Our team of solicitors have extensive experience of consumer disputes and will advise and guide you through the process, should a claim prove necessary.

Our objective will be to avoid litigation whenever possible but where such action does prove necessary our team will provide tailored advice to suit your needs.

It is important to note that where the sum claimed is less than £10,000 it is unlikely that your legal costs will be recoverable, regardless of whether the claim is successful.

How Can We Help You?

We have experience in advising both consumers and traders on all aspects of consumer law, including:

  • Trader misrepresentation
  • Aggressive selling techniques
  • Non-payment of fees
  • Delay in completing contracted works and/or tradesmen failing to return to site
  • Faulty and or defective goods and/or digital content
  • Poor quality services
  • Professional negligence
  • Consumer finance and insurance complaints.