Line Manager Training

Workshop content and timings can be amended and flexible to suit your businesses specific requirements. Workshops can be run in-house at your business, online via a webinar, or off site at our offices.

We can also put together bespoke workshop content specifically for your business that targets the line manager or staff development areas / skills gaps as per your requirements.

Managing Appraisals and Performance

Guiding line managers through:

  • The value of 121s
  • Performance feedback
  • Preparing for and holding appraisals
  • Managing performance issues

Estimated timeframe for delivery: Half Day

Managing Onboarding and Probations

Giving line managers confidence in:

  • New starter documents
  • Induction and onboarding new starters
  • Facilitating probation reviews
  • Managing probation issues

Estimated timeframe for delivery: 2 Hours

Handling Disciplinaries and Grievances

Step by step guidance of managing tricky employment issues, as well as understanding the legal background for processes including:

  • Grievances and informal complaints
  • Disciplinaries and conduct issues
  • Performance issues
  • Appeals

Estimated timeframe for delivery: Half Day

Handling Investigations

Taking line managers through the investigation process including:

  • How to respond to incidents
  • Investigation principles
  • Suspension
  • Witnesses
  • Notetaking
  • Role of the investigating manager
  • Supporting in subsequent processes

Estimated timeframe for delivery: 2 Hours

How to Make Recruitment Effective

Giving managers an insight into the world of recruitment, interviews, job adverts and candidate attraction:

  • Attraction and advertising
  • Employment statuses
  • Recruiting employees
  • Avoiding discrimination in recruitment
  • Interview skills
  • Providing candidate feedback
  • Making offers and new starters documentation

Estimated timeframe for delivery: Half Day

An Introduction to Mental Health for Line Managers

Giving line managers confidence to support and manage mental health in the workplace:

  • Legal responsibilities and avoiding discrimination
  • Understanding mental health today
  • Coping with stress
  • Supporting employees
  • Handling difficult conversations
  • Mental health initiatives

Estimated timeframe for delivery: Half Day

Mediation Skills and Conflict Resolution

Helping line managers to understand why conflict occurs with/between employees and how to manage situations informally and effectively:

  • Explaining workplace conflict
  • Conflict resolutions styles and understanding approach to conflict management
  • Understanding positions and needs
  • Informal mediation of issues

Estimated timeframe for delivery: Half Day

Managing Absences

Supporting line manager understanding of how to effectively manage absences in the workplace:

  • Absence reporting process
  • Fit for work notes
  • Handling short term absences
  • Handling long term absences
  • Managing absence review meetings
  • Managing physical and mental disabilities in the workplace
  • Absence reporting and statistics

Estimated timeframe for delivery: Half Day

Handling Employee Exits

Giving line managers the confidence to support employee exits from the business:

  • Resignations
  • Redundancies
  • Dismissals
  • Retirees
  • Understanding without prejudice and settlements (optional and can be removed)
  • Exit processes: exit interviews and feedback, outplacement support, leaver processes

Estimated timeframe for delivery: Half Day

Important Skills for New Line Managers

Equipping new line managers with some of the skills they will need to manage a team:

  • Managing timekeeping and attendance
  • Delegating responsibilities
  • Communications skills
  • Supporting team members and introduction to mental health
  • Keeping staff records / personnel files
  • Performance management
  • Presentation skills
  • Goal setting
  • Introduction to recruitment
  • Avoiding discrimination
  • Managing up and managing down

Estimated timeframe for delivery: 1 Day

Other workshops run by Nockolds HR and the Nockolds Employment Team

  • Employment law essentials
  • Family rights for working parents (including flexible working)
  • Handling redundancies
  • TUPE training
  • Designing and development a People Strategy
  • Breathe HR system training
  • HR Essentials for small businesses
  • Psychometric assessments and competency tests in recruitment
  • Holding exit interview
  • Developing a pay and reward strategy