The Challenge
As Cellar Society continued to support and develop its management team, there was a need to equip managers and leaders with the skills and confidence to handle a variety of workplace challenges effectively. The organisation wanted to provide a safe environment for managers to discuss concerns while gaining practical tools they could apply in their day-to-day roles.
The Solution
A tailored Line Manager Training programme was delivered to Cellar Society’s managers and leaders, focusing on building confidence, developing management skills, and providing practical guidance for navigating both manager-to-manager and manager-to-employee relationships, including working with casual staff.
The Outcome
The training sessions were highly engaging and well received by attendees. Participants valued the opportunity to openly discuss challenges while gaining actionable strategies to address them within their roles and responsibilities. Managers reported leaving the sessions with a stronger understanding of how to handle workplace issues effectively and felt better equipped to support their teams.
Client Feedback
“Thank you so much for delivering your Line Manager Training to our team of Managers and Leaders. They were great sessions, and the team learnt a lot. As much as it was an opportunity for them to express some of their concerns, I also feel that you gave them the right tools to deal with manager-to-manager and manager-to-employee/casual staff issues within their capacity. They all felt that they had learnt something from the session, so thank you again.”
Thelma Mbawuni
HR Manager, Cellar Society