Many of us visit a veterinary practice when we are concerned for our animal’s health and wellbeing and are satisfied with the service we receive. If a problem arises, this can often be talked through and resolved with the veterinary professional at the practice. However, when your concern cannot be resolved by the practice, then our Veterinary Client Mediation Service (VCMS) service can help.
VCMS is a mediation service, so we do not judge, takes sides or penalise either party. We remain impartial to find a resolution. As a mediation process, the VCMS seeks to resolve your complaint fairly and quickly.
In addition to our VCMS service, we also advise pet owner’s on how to protect their pets throughout their life stages, such as in the event of their divorce or death.
We can help with:
- Issues with veterinary care
- Mediation with your veterinary care provider to resolve issues
- Retaining your pets in the event of divorce
- What will happen to your pet upon your death
Leave It To Us...
For more information and to find out how we can help you, please contact us on 0345 646 0406 or fill in our online enquiry form and a member of our Team will be in touch.