Client Feedback Form

Client Care
We are committed to maintaining a high level of client service, and our clients are the best judges of our success. Your comments will help us and we would be grateful if you could take a few moments to complete this questionnaire and return it to us.

Your Unique Reference Number can be found on the email we sent you.
Have our reception staff answered your calls quickly and satisfactorily?

Were you told how your matter would be handled and the options available to you?

Have we listened to what you had to say and followed your instructions?

Have we clearly explained our fees and the likely overall cost?

Have we given you sufficient advice and information to enable you to make informed decisions?

Have we provided you with advice and information appropriate to your needs and circumstances?

Have we kept you informed about the progress of your matter, including costs?

Have you found our service prompt and efficient?

Have we treated you fairly at all times?

How would you rate our quality of service?

Would you recommend our services to others?

May we publish your comments on our website and in our marketing literature? (We will NOT use your name or address)

If you are interested in receiving information on our following practice areas, please select from the list below: