I blogged some time ago
that some drivers were unable to access their own driver details using the Driving Licence and Vehicle Licensing Agency (DVLA) online website.
I was and am one. Why does this occur? I am reliably informed that if your details do not tally exactly as to what data the DVLA hold about you and what data the Department for Work and Pensions (DWP) have then you are unable to access your driver details.
Hold onto your paper licence in the meantime until they fix the glitch.