About Nockolds

Profile Overview

Client Care and Compliance Manager

Jayne deals with all aspects of client care and ensures that the firm is compliant with legal requirements and professional rules. She is responsible for implementing appropriate documented quality systems and is happy to deal with enquiries from the public on any aspect of the firm's procedures or client care.

Jayne was instrumental in attaining the Lexcel Quality Mark for the firm in 2003. Firms that have achieved this prestigious award have demonstrated their commitment to client care and good practice management, and are assessed annually to ensure that excellent standards are maintained.

Recently, Jayne was responsible for guiding the firm through the Investors in People accreditation process. The firm achieved the Bronze Investors in People award on the first attempt, and remain committed to continuously improving the business for both clients and staff.

Jayne's Fields Of Expertise

  • Client Care

    Client Care

    Information concerning our client care philosophy at Nockolds.

Contact Details:

Jayne Kendrick-Jones

Jayne Kendrick-Jones

01279 712 514

jkj__AT__nockolds__DOT__co__DOT__uk

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Updates & Papers

  • Client Care Complaints Procedure

    We are committed to providing high quality legal advice and client care to our clients. If you are dissatisfied with any aspect of the service you have received or about the bill, we need you to tell us about it. This will help us to improve our standards. Please read our Complaints Procedure for more information on our commitment to our clients.

  • Client Information Terms and Conditions

    Nockolds terms of business

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